Troubleshooting & how identity works

Mail not arriving, and who the app thinks you are.

My test email isn’t arriving

1. Give it a few seconds — delivery is usually instant but can lag.
2. Check the address exactly matches what your app sent to (catch-all means any typo becomes a different inbox).
3. Open that inbox directly — mail can land in an address you haven’t added to the rail yet.
4. Make sure your sender isn’t blocking the message on its side.
5. If no inbox is getting mail, check System status at status.cuevera.co (also in your account menu). Any outage on our side shows there.

How does it know it’s me?

There are no passwords for members. When you open an invite link, Cuevera stores a signed cookie in your browser — that cookie is your identity. The same browser is the same person; a different browser, incognito, or cleared cookies re-joins as a new member.